Microsoft cloud and virtualisation licensing changes


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Microsoft first announced these changes in May 2022 and, after an update in September, we’ve now got the majority of the info in the October 2022 Product Terms document. Let’s take a look at what’s changed and what it means for us all.

First things first, the Listed Providers:

  • Microsoft Azure
  • Amazon AWS
  • Google Cloud Platform
  • Alibaba Cloud

are not included in any of these changes.

Outsourcing Software Management clause

This is in the “Universal license terms for all Software” which means it applies to all products under this category. There are 3 new elements within this clause:

Flexible Virtualisation Benefit

The Microsoft wording:

Customers with subscription licenses or Licenses with active Software Assurance (including CALs) may use licensed copies of the software on devices, including shared Servers, that are under the day-to-day management and control of Authorized Outsourcers.”

This is similar to the existing “License Mobility through Software Assurance” benefit but doesn’t have the requirement to use an “Authorized Mobility Partner” -rather, you can use any “Authorized Outsourcer” partner…which is any partner that isn’t a Listed Provider.

While much of the focus here is on Windows Server, this new benefit applies to other products such as SQL Server too.

CSP Hoster

The Microsoft wording:

Customers with subscription licenses or Licenses with active Software Assurance (including CALs) may access their licensed copies of software that is provided by a Cloud Solution Provider-Hoster and installed on that partner’s devices.”

Dedicated device outsourcing

The Microsoft wording:

Customers may use licensed copies of the software on devices that are under the day-to-day management and control of Authorized Outsourcers, provided all such devices are and remain fully dedicated to Customer’s use.”

As I say, these apply to all Microsoft Software products and, as we’ll see, individual products may have their own additional terms.

Windows Server – license individual VMs

You are now able to license individual Windows Server virtual machines rather than licensing the underlying physical hardware. As expected, there are a few rules you need to follow:

  • Minimum of 8 core licenses per VM
  • Minimum of 16 core licenses per customer
  • Licenses must have active SA or be active subscriptions – this includes CALs used to access the Windows Server instances
  • Licenses can be re-assigned with the same server farm as often as needed.
  • 90-day rule applies if moving to another server farm/cloud provider

Windows 11

Customers with per-user licenses for Windows 11:

  • Enterprise
  • Education
  • VDA

install Windows 10 Creators Update or later in an Azure VM or a server that meets the requirements in the “Outsourcing Software Management” clause. The QMTH language has been removed from this section too, opening this up to the wider pool of Authorized Outsourcers.

Reading the terms, it appears that the restriction on local virtualisation with CSP licenses has been removed too – bringing them even closer to parity with volume licenses. The language now states that customers can install Windows in a VM running on their Azure or “a server” – which I read as including their own servers as well as those of an authorized outsourcer.

Desktop Applications

For Office/Project/Visio, the word “dedicated” has been removed from the terms which means hosting on shared servers is now possible:

Remote use of the software running on a Server is permitted for any user from a Licensed Device

Microsoft 365

There have been changes to the use rights for the Windows component of Microsoft 365 too. The previous language was:

rights to access and use remote virtualized instances of Windows only apply to Licensed Users that are the Primary User of a device licensed with a Qualifying Operating System.

While it now says:

Licensed Users may only run Windows Enterprise locally on devices with a Qualifying Operating System.”

Removing the primary user requirement to access remote virtual instances. Microsoft say:

Essentially, when licensed as part of Microsoft 365, the requirement to use VDA rights for remote access from desktops without Qualifying Operating Systems no longer applies

There is also a change for Microsoft 365 F3 to loosen the remote virtualisation restriction. The previous clause:

rights to access and use virtualized instances of Windows only apply to Licensed Users of a shared device with a Qualifying Operating System

has been removed.

Microsoft 365 Apps

There is definitely some further clarification needed here. Microsoft released a new licensing guide “Using software products under the Flexible Virtualization Benefit” this month and that document states that the Flexible Virtualisation Benefit applies to Microsoft 365 Apps (formerly Office 365 Pro Plus).

With the introduction of the Flexible Virtualization Benefit, customers’ options for using Microsoft 365 Apps…outside their own data centers are expanded to include any Authorized Outsourcer’s shared servers

However, I can’t find language which clearly states this in the current Product Terms, so for now I’d advise not to get too carried away! I expect we’ll see an update to the Product Terms soon to add that language in – but I’ll update either way once we see something from Microsoft.

Thoughts

This is all pretty exciting for a licensing fan like myself – lots of new language and terms and things to check and understand. Also lots of training presentations to update!

For customers though, I’m not sure how much impact this will really have. Yes, it enables organisations to work with a much larger pool of potential hosting providers…but, in my experience at least, most orgs that are struggling want to work with Amazon AWS…and they’re not included in these changes as they’re a Listed Provider. I’m keen to see what real world impact these changes have and who wins (and loses) from it all.

PS: I’m still processing all this new info so will update with corrections as/if needed!

Further Reading

New Flexible Virtualisation Benefit licensing guide

Windows Server 2022 licensing guide

Product Terms

New Microsoft Viva products – Pulse and Amplify


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The Microsoft Viva family continues to grow – they have announced new apps as well as a host of new features…let’s take a look.

Microsoft Viva Pulse

This allows managers to gather feedback from their team members, in a regular and confidential manner via Teams. It comes with templates and suggested questions which help ensure the right questions are being asked in the best way – something which can be difficult for a manager to get right on their own.

https://www.microsoft.com/en-us/microsoft-365/blog/2022/09/22/empower-and-energize-employees-with-microsoft-viva/

Microsoft also mention that Glint, currently a separate but related product, will be “coming to Viva” in 2023.

Apply for the Microsoft Viva Pulse Customer Advisory Board here.

Microsoft Viva Amplify

This is aimed at supporting “effective communication at scale” and will help leaders write effective messages to their teams and organisations, and then publish it across multiple channels and receive analytics to understand how well they were received etc. It sounds quite useful as internal corporate messaging can often be disjointed with little insight into effectiveness…but I know some will be concerned about whether the analytics allows for invasive tracking of employees.

https://www.microsoft.com/en-us/microsoft-365/blog/2022/09/22/empower-and-energize-employees-with-microsoft-viva/

Apply for the Viva Amplify preview program here.

New features across Viva

Viva Engage Leadership Corner

This, as the name suggests, has been developed to help leaders better communicate and connect with people across the organisation. It enables Ask Me Anything (AMA) events, surveys, and news to be published and, again, tracked with metrics and sentiment analysis.

https://www.microsoft.com/en-us/microsoft-365/blog/2022/09/22/empower-and-energize-employees-with-microsoft-viva/

Answers in Microsoft Viva

This will be available within the Viva Engage app, to users licensed for Viva Suite, and will work with Viva Topics and Viva Engage. It uses AI to match user questions to existing answers and highlights relevant topics and experts. It also uses gamification to to encourage people to add content to the knowledge base.

https://www.microsoft.com/en-us/microsoft-365/blog/2022/09/22/empower-and-energize-employees-with-microsoft-viva/

The continued growth of Viva through 2022 shows that Microsoft are betting big on this area an also shows it’s likely to reach Dynamics 365 levels of confusion pretty quickly 😊 Some things are apps, some are features, some are in the suite, some are standalone, some are inside one thing but work with another and so on…it’s definitely going to be its own ecosystem!

Check out the Microsoft post here which has even more new features and info.

New Microsoft products – Defender Threat Intelligence, External Attack Defender, & Sentinel for SAP


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Microsoft have added more new products to the Defender family – “Microsoft Defender Threat Intelligence” and “Microsoft Defender External Attack Surface Management” – and have brought out an SAP add-on for Microsoft Sentinel.

Microsoft Defender Threat Intelligence

This new offering, incorporating what was RiskIQ, effectively “maps the internet” and gives customers direct access to Microsoft’s real-time data and security signals; this enables organisations to “proactively hunt” for threats within their environment.

https://www.microsoft.com/en-us/security/business/siem-and-xdr/microsoft-defender-threat-intelligence?rtc=1

Microsoft Defender External Attack Surface Management

This helps organisations identify all their internet facing resources – including those you’re not aware of and/or have forgotten about. It’s so easy to lose track of your external facing devices with COVID changes, mergers, good old shadow IT, and the potential for mis-configured assets around the business.

https://www.microsoft.com/en-us/security/business/cloud-security/microsoft-defender-external-attack-surface-management?rtc=1

Being able to see a continuously updated map of potentially vulnerable assets will be key for organisations looking to protect themselves, their assets, and their users.

Microsoft Sentinel for SAP

They have announced an SAP specific add-on for Microsoft Sentinel that will:

  • Monitor all system layers
  • Detect & respond to threats
  • Enable customisation to extend protection

According to Microsoft it will integrate with “virtually any” NetWeaver system. It launched in August 2022 and is free for the first 6 months. After that it will be an add-on charge to the regular Sentinel pricing.

Further Reading

Threat Intelligence

External Attack Surface Management

Sentinel for SAP

Microsoft Teams Rooms licensing: September 2022


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The September Product Terms revealed that Microsoft have replaced Teams Rooms Standard & Premium with Teams Rooms Basic & Pro, and we now have more information on feature differences and licensing.

Teams Rooms Basic

This is the free entry level license, included with certified Teams Devices and available via the Microsoft 365 Amin Center (not via resellers etc.). It is limited to 25 licensed devices within an organisation, if devices are needed they must be covered with Pro licenses. Furthermore, it is limited to 1 device per room with the same resource account – if 2 or more devices are needed, this again requires a Pro license.

You’ll notice below that Basic does not include a Teams Phone license, preventing the room from making/receiving PSTN calls.

Teams Rooms Pro

These are $40 per device per month and offer a much wider range of features than the Basic license.

It seems Microsoft have removed access to in-person engineers as part of the management features offered, with the Docs page stating “Microsoft Service engineers will no longer serve as intermediaries to incident response starting October 1, 2022“.

How do they compare to their predecessors?

Teams Rooms Basic is missing many of the features that were present in Teams Room Standard which means organisations may find themselves having to move from the $15 per month Standard license to the $40 per month Pro license at renewal – a significant increase. Equally, although probably much less likely, some organisations could drop from Standard ($15) to Basic ($0) and save money each month.

Basic v Pro

https://docs.microsoft.com/en-gb/microsoftteams/rooms/rooms-licensing#switching-from-teams-rooms-standard-and-teams-rooms-premium

This link here gives a detailed comparison of the differences between Basic & Pro in various different use areas. I would recommend also comparing the new functionality to your existing licenses to identify if you’ll need the Pro option going forwards.

Further Reading

Microsoft announcement

Teams Rooms licensing

New Teams Rooms pricing

Old Teams Rooms pricing

Tom Talks blog for more in-depth telephony info

Microsoft CSP price changes: October 2022


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October 2022 will see some Microsoft price changes and new options added to the Server Subscriptions for Azure on the CSP program:

  • Windows Server 2022 Std 8-core license pack (1yr) drops from $272 to $213.60
  • Windows Server 2022 RDS User CAL (1yr) increases from $56.04 to $77.04

They are also adding Windows Server Datacenter 8-core license packs in 1 & 3 year variants, to complement the existing Windows Server Std offering.

Microsoft also state that, “over time”, the 1-year software subscriptions via CSP will be aligned with pricing on SPLA – meaning some products will increase while others decrease.

Microsoft cloud licensing changes coming October 2022


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Back in May 2022, Microsoft announced a range of upcoming changes to licensing in cloud environments and now, September 2022, we have more details.

Flexible Virtualization

This new benefit will allow customers with Software Assurance or subscription licenses to use their existing licenses to install and run on any (but not Listed Provider) infrastructure – whether it’s dedicated or shared.

Windows Server virtual cores

Customers will be able to license Windows Server by virtual core on 3rd party infrastructure. There will, of course (!), be a per VM minimum. The Microsoft announcements don’t mention Listed Providers for this element so perhaps this new licensing option will be available with Amazon, Google, and Alibaba…although it seems unlikely!

Desktop virtualization

Microsoft 365 E3/E5/F3 users without a primary device with a Qualifying Operating System (QoS) will be able to virtualize Windows 10/11 on 3rd-party infrastructure (but not Listed Providers) without needing the VDA add-on.

Cloud Solution Provider – Hoster

This new variant of the CSP program replaces the QMTH (Qualified Multi-Tenant Hosting) program. It will enable hosting partners to pre-build hosted desktop & server environments for customers and either provide the licenses or use customer provided licenses – giving greater flexibility for organizations. Customers will need to show proof-of-license for BYOL scenarios – verification of which I assume will be done by the partner. Initially it will only be available for Direct partners but Microsoft “look forward to expanding program eligibility over time“.

Microsoft state these will go live from October 1st so we should see them added to the Product Terms on that date too. I’ll of course be updating on that asap 😊

Check out the Microsoft post here.

Microsoft Product Terms: September 2022


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Not much this month at all:

Teams Rooms Standard & Premium swapped for Basic & Pro
Qatar added as a data location
Clarified terms for Azure Databox & Stack Edge

Microsoft also revealed further details around the upcoming cloud licensing changes (which I’ll post about separately) but these aren’t in the Product Terms this month…will likely be October.

Microsoft Product Terms: August 2022


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The Product Terms were on time this month (😊) but not a huge amount has happened (as expected).

The M365 F1 & F3 maximum screen size limitation is increased from 10.1″ to 10.9″ – this expands the devices available to F SKU users and – perhaps – widens the scope of who can be assigned such a license?

“Home Use Program” is renamed “Workplace Discount Program” – no changes to terms…yet…

Microsoft Defender Experts for Hunting added (although the specific page currently has an error)

Still no sign of the rule changes around 3rd-party cloud licensing that were announced in May…

Microsoft Product Terms: July 2022


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After a bit of a wait for Redmond to publish, the latest update is here. Not surprisingly, given the time of year, there’s nothing major – mainly just a bit of tidying up this month:

Added/updated terms for:

Windows AutoPatch
MCA cancellations
Azure Limited Access Services

Removed old references for:

Business Voice
GitHub Learning Lab for Organizations
Office 365 Add-ons

Change to show 3.5K AI Builder Credits are included per SharePoint Syntex license

Academic plans added to Cloud for Non-profit qualifying licenses

Microsoft Sustainability Manager


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Microsoft’s “Cloud for Sustainability” is here (released June 2022) in the guise of Microsoft Sustainability Manager – a new tool/platform aimed to help organisations with their journey to net zero and bolstering their ESG (environmental, social, and governance) capabilities.

Sustainability & ESG is a growing focus for business leaders across the globe and this is just the start of Microsoft’s plans in this area. Sustainability Manager focus on several areas:

Unify data intelligence

Build a sustainable IT infrastucture

Reduce environmental impact of operations

Create sustainable value chains

What does it do?

It helps organisations track their emissions across the business, automate the collection and analysis, and present it to the business via analytics and dashboards. It covers Scope 1, 2, and 3 emissions – for those of you not familiar with those (as I wasn’t until relatively recently), here’s a quick overview:

Scope 1

Emissions from sources that an organisation owns/controls like fuel used in company vehicles

Scope 2

Emissions indirectly caused by a company when energy it purchases/uses is produced. An example being the emissions from the generation of electricity that is used to power electric company vehicles.

Scope 3

Emissions not covered by the above but where a company is indirectly responsible across the supply chain such as using/disposing of products from suppliers.

I used this page from the National Grid to get the above definitions.

Scope 3 emissions can make up the bulk of emissions for an organisation but they are also the hardest to reduce.

Pricing & licensing

It is priced at $4,000 (USD) per tenant per month – although Microsoft do point out that additional capabilities added to the product may incur additional charges in the future. That price includes Dataverse capacity which is capped at:

  • Database – 10GB per month
  • File – 20GB per month
  • Log – 2GB per month

and if additional capacity is needed, add-on licenses will need to be acquired.

It is available in 32 languages and can deployed from the US and Europe.

Further Reading

Microsoft page

Microsoft Docs info