Microsoft Teams Rooms licensing: September 2022

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The September Product Terms revealed that Microsoft have replaced Teams Rooms Standard & Premium with Teams Rooms Basic & Pro, and we now have more information on feature differences and licensing.

Teams Rooms Basic

This is the free entry level license, included with certified Teams Devices and available via the Microsoft 365 Amin Center (not via resellers etc.). It is limited to 25 licensed devices within an organisation, if devices are needed they must be covered with Pro licenses. Furthermore, it is limited to 1 device per room with the same resource account – if 2 or more devices are needed, this again requires a Pro license.

You’ll notice below that Basic does not include a Teams Phone license, preventing the room from making/receiving PSTN calls.

Teams Rooms Pro

These are $40 per device per month and offer a much wider range of features than the Basic license.

It seems Microsoft have removed access to in-person engineers as part of the management features offered, with the Docs page stating “Microsoft Service engineers will no longer serve as intermediaries to incident response starting October 1, 2022“.

How do they compare to their predecessors?

Teams Rooms Basic is missing many of the features that were present in Teams Room Standard which means organisations may find themselves having to move from the $15 per month Standard license to the $40 per month Pro license at renewal – a significant increase. Equally, although probably much less likely, some organisations could drop from Standard ($15) to Basic ($0) and save money each month.

Basic v Pro

This link here gives a detailed comparison of the differences between Basic & Pro in various different use areas. I would recommend also comparing the new functionality to your existing licenses to identify if you’ll need the Pro option going forwards.

Further Reading

Microsoft announcement

Teams Rooms licensing

New Teams Rooms pricing

Old Teams Rooms pricing

Tom Talks blog for more in-depth telephony info

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