New Microsoft SMB telephony SKU

Photo by Anthony Shkraba on

Microsoft have announced that they’re launching a new add-on SKU “Teams Phone with Calling Plan”, which will replace the SMB focused “Microsoft 365 Business Voice” SKU as well as adding some Enterprise capabilities.

It can be added onto:

  • Microsoft 365 Business Basic
  • Business Standard
  • Business Premium
  • Microsoft 365 F1, F3, E3, A3
  • Office 365 F3, E1, E3, A1, A3

What’s included

Microsoft have stated the new SKU will include:

“A phone system and a domestic calling plan. Domestic calling plan includes 3,000 minutes for the US and Canada, 1,200 minutes in other available markets.

Adding toll-free numbers and additional minutes can be paid per use through Communications Credits and an optional international calling plan that includes 600 minutes/user/month can be purchased as an add-on. 


January 1, 2022

  • “Teams Phone with Calling Plan” SKU is available for purchase via partners.
  • Direct purchases via web will be available January 3 for US, UK, and CA and mid-January for all other markets where available.

March 1, 2022

  • Business Voice no longer available.
  • Customers who purchased Business Voice before this date will continue with their Business Voice subscription until its expiration date.

June 30, 2022

  • Last day to renew existing Business Voice licenses

See the Microsoft announcement here:

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