Microsoft 365 Business Voice


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Microsoft have been working on cloud telephony for several years – at least 10 by my count – and it’s been available through Office 365 E5 for a few years now. E5 is very much an enterprise level offering so it’s great to see that Microsoft have now introduced Business Voice for organisations of 300 seats and below.

It requires an underlying package that contains Microsoft Teams and includes a phone system, audio conferencing, and calling plan all bundled together and is available via CSP in the UK & Canada immediately.

How to buy

It is available as an add-on to:

  • Office 365 Business Essentials
  • Office 365 Business Premium
  • Office 365 A1/A3
  • Office 365 E1/E3
  • Microsoft 365 Business
  • Microsoft 365 A3/E3

Includes 1,200 minutes per user (in the UK), can host up to 250 people in an audio conference, and costs £12.00 per user per month.

Office 365 / Microsoft 365 already represents a great offering for small to medium businesses, giving them so many of the things they need all in one package. Adding telephony strengthens it even more and surely makes Microsoft 365 the “go-to” for the vast majority of organisations…and a difficult proposition to compete against if you’re Google et al.

Further Reading

Microsoft Announcement – https://techcommunity.microsoft.com/t5/Small-and-Medium-Business-Blog/Introducing-Microsoft-365-Business-Voice-in-Canada-amp-the-UK/ba-p/970064

Microsoft Product Page – https://www.microsoft.com/en-gb/microsoft-365/business-voice

Power Platform Personal Payments


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In a move that could be seen as a way to anger asset managers across the world, Microsoft have decided to allow individual users to purchase licenses for Power BI, PowerApps, and Flow via self-service – that is, without any level of central admin oversight.

This move can easily lead to license non-compliance, software over-spend, and a weakening of data security and GDPR compliance. Microsoft say it is “based on customer demand” but I’m sure that pretty much everyone except the users will be against this as an idea. No IT admin, asset manager, procurement manager, or budget controller has ever wished it was easier for users to buy licenses off their own back!

As it stands, there is no way to turn this “feature” off although I feel this might be another one of the increasingly frequent scenarios where Microsoft “listen to feedback” and make some changes. It’s clearly an attempt to reduce the friction at the point of adoption for Microsoft’s Power Platform versus competitor products (such as those from Salesforce) and while the final users may welcome this change, it will only serve to stoke ill will with many in the corporate world I’m sure.

The licensing for Power BI, Flow, and PowerApps has a number of potential pitfalls and allowing decentralised purchasing by people where licensing isn’t a concern is a recipe for disaster. Equally, there will be plenty of cases where users don’t realise that they’re already licensed for some/all of these components, leading to companies paying for more licenses than required. Concerns around data also seem fair – this move will make it more likely that company data is stored in places that can’t be seen by the company overall.

Microsoft: Windows & AI – all change


On March 29th, Microsoft announced another company re-org. This one sees some big changes to the Windows side of things and gives a good overview of where Microsoft’s sees its future.

The biggest news is that Terry Myerson – Executive Vice President of the Windows & Devices Group (WDG) is leaving, and the team is being divided across two new entities.

Experiences & Devices

This team will be led by Rajesh Jha, who’s been at Microsoft since 1990, is a member of the Senior Leadership Team and most recently headed up engineering for Office 365.

In his email to Microsoft employees, Satya Nadella says:
“Computing experiences are evolving to include multiple senses and are no longer bound to one device at a time but increasingly spanning many as we move from home to work and on the go”

Hopefully, this gives an idea of where this team is heading – creating software, and devices, that work together in ways that match how people want to use them. Software experiences that work seamlessly across multiple devices – of different types and with different operating systems – are what more people are looking for. As the consumerisation of IT continues, users having multiple devices with Windows, iOS and Android will more and more become the norm within business settings.

As Nadella goes on to say in his missive:
“These modern needs, habits and expectations of our customers are motivating us to bring Windows, Office, and third-party applications and devices into a more cohesive Microsoft 365 experience.”

It’s interesting that 3rd party apps are included here. He could be referring to managing them via EMS (the 3rd element of Microsoft 365) or is he perhaps hinting at something else?

Cloud & AI

Scott Guthrie (often seen in a red shirt) will lead this team. Guthrie has been at Microsoft since 1997 and is known for his work in many areas, including .NET. Satya Nadella says the goal of this team is to “drive platform coherence and compelling value across all layers of the tech stack” – this will include things such as “distributed computing fabric”, AI infrastructure, tools, and higher-level services around knowledge and cognition.

Other changes

There are more teams being created and more people being moved, all to support the drive towards a better device/app experience and to further the growth of cloud and AI. These include:

Panos Panay

The man in a large part responsible for the success of the Surface product line is now “Chief Product Officer”, tasked with “creating new categories and opportunities for the entire ecosystem”. This is an interesting move – what other devices, that wouldn’t come under the Surface banner, could be on the horizon?

Joe Belfiore

He will continue leading Windows experiences and “drive Windows innovation in partnership with the PC and device ecosystem”. Satya also says that “Joe will share more about the Windows roadmap at Build” – with the recent talk of multi-user editions of Windows (to facilitate access to remote desktops without requiring Windows Server), I’ll certainly be paying attention between May 7-9.

Windows Platform Team

This team will move into Azure team and help “accelerate (Microsoft’s) efforts to build a unified distributed computing infrastructure and application model”. Interestingly, the team led by Roanne Sones, which deals with technical engagement with OEMs, ODMs and silicon vendors, will also join the Azure team.

New teams

Two new teams have been created:

• AI Perception & Mixed Reality
• AI Cognitive Services & Platform

Which certainly show that Microsoft’s focus on Artificial Intelligence and Mixed Reality (such as HoloLens) is becoming ever more integral to Microsoft’s future aspirations.
As part of this, Harry Shum (EVP, AI & Research) & Brad Smith (Chief Legal Officer) have created the AI & Ethics in Engineering & Research (AETHER) committee, to help keep Microsoft’s AI technologies in check.

Further Reading

https://news.microsoft.com/2018/03/29/satya-nadella-email-to-employees-embracing-our-future-intelligent-cloud-and-intelligent-edge/

Changes to Microsoft SA e-learning


Microsoft Software Assurance offers a range of benefits, one of which is e-learning.

For those of you currently using this within your organisation, be aware that it is migrating to a new site from July 1, 2018. The current site:

Onlinelearning.microsoft.com

will be shut down and become inaccessible.

No courses, transcripts, certificates or reporting will be available via the existing site, so anything you wish to retain will need to be downloaded prior to July 1, 2018. This also means that any courses currently being taken will need to be completed before that date, otherwise all progress will be lost.

Why?
The new site is said to offer a much better user experience with faster access to content as well as interactive learning plans, customizable cheat sheets, and quick start guides. Microsoft have said they will release more information on the new portal soon.

Update

The new site is https://docs.microsoft.com/en-us/learn/ and it covers a range of Microsoft training across:

  • Azure
  • Dynamics
  • PowerApps
  • Flow
  • PowerBI

with more planned over time.

Microsoft Dynamics 365 Business Central


Microsoft have announced the upcoming release of Dynamics 365 Business Central, with general availability from April 2, 2018 for 14 countries:

  • USA
  • Canada
  • UK
  • Denmark
  • Netherlands
  • Germany
  • Spain
  • Italy
  • France
  • Austria
  • Switzerland
  • Belgium
  • Sweden
  • Finland

with Australia and New Zealand following on July 1, 2018.

What does it do?

Microsoft say this product “brings the full power of Dynamics NAV” to the cloud and covers:

  • Managing finances
  • Operations
  • Sales
  • Customer Service

Licensing

There will be 2 editions available:

  • Dynamics 365 Business Central Essentials
  • Dynamics 365 Business Central Premium

and, although I haven’t seen it confirmed, it’s likely it will have the 300 user limit that applies to the Office 365 Business products.

Interestingly, this product will be available ONLY via the CSP (Cloud Solution Provider) program…there is no volume licensing availability announced.

Further Reading

Microsoft Blog

Microsoft give more info about VMware on Azure


Intro

Microsoft recently announced their plans to start running VMware software natively within the Azure cloud. This caused much interest in the tech world as well as some angry words from VMware!

You can read more about the initial announcement here

After the initial blog post, Microsoft went very quiet and had no more to say on the subject. I attended a webinar about VMware & Azure but this just covered the Azure Migrate tool – Microsoft’s new way of converting on-premises VMware VMs to Azure VMs running in the cloud…a great offering but not the super interesting part really!

Some news!

Today (December 19, 2017) Microsoft have given us a bit of an update, in a new blog post.

They tell us that they’re working with multiple VMware partners and will run the solution on existing VMware certified hardware:

preview hardware will use a flexpod bare metal configuration with NetApp storage

This will allow organisations to continue running the VMware software they have invested in – both in terms of money and time – and that they trust to run their business, but also allow them to have L3 network connectivity with Azure services such as:

  • Azure Active Directory
  • Azure Cosmos DB
  • Azure Functions

Microsoft are in discussions with these VMware partners – and also VMware themselves – and aim to:

make this offering generally available next year

VMware’s Angry Words

Interestingly, VMware angry words have become less angry.

There initial blog post was quite confrontational but has since been updated and now ahs a more reconciliatory tone. For example:

Original Post:

Recently, Microsoft announced preview of VMware virtualization on Azure, a bare-metal solution that is stated to run a VMware stack on Azure hardware, co-located with other Azure services in partnership with VMware-certified partners. No VMware-certified partner names have been mentioned nor have any partners collaborated with VMware in engineering this offering. This offering has been developed independent of VMware, and is neither certified nor supported by VMware.

Revised post:

Recently, Microsoft announced a preview of VMware virtualization on Azure, a bare-metal solution that is stated to run a VMware stack on Azure hardware, co-located with other Azure services in partnership with VMware-certified partners. This offering is being developed independent of VMware, however it is being offered as a dedicated, server-hosted solution similar in approach to other VMware Cloud Provider Partners (VCPP). The deployment is on VMware certified hardware consisting of FlexPod. VMware is in the process of engaging with the partner to ensure compliance and that the appropriate support model is in place.

The original post also said:

Microsoft recognizing the leadership position of VMware’s offering and exploring support for VMware on Azure as a superior and necessary solution for customers over Hyper-V or native Azure Stack environments is understandable but, we do not believe this approach will offer customers a good solution to their hybrid or multi-cloud future.

This is now nowhere to be found in the updated blog post!

A better relationship between the two vendors will surely make for a better experience for customers who take up this new offering as closer ties should mean better support.

Next steps

They say they’ll share more info on plans for General Availability and partners “in the coming months” and if you’d like to take part in the preview – contact your Microsoft account manager.

Further reading:

https://azure.microsoft.com/en-gb/blog/vmware-virtualization-on-azure/

https://blog.cloud.vmware.com/s/content/a1y6A000000aFlgQAE/vmware-the-platform-of-choice-in-the-cloud https://www.itassetmanagement.net/2017/11/28/vmware-azure/

Microsoft Teams gets External Access


Microsoft Teams – their answer to Slack – has been well received by many organisations in the 6 months since its release, but one thing that keeps popping up is the inability to work with external users.

Well today, September 11 2017, that changes. Microsoft have announced the rollout of guest access. This means companies can now have external partners/consultants/customers etc. to be part of a team, participate in chats, view files and more.

From a technical perspective, this is managed via Azure AD B2B Collaboration, giving the ability to detect suspicious activity, apply conditional access policies and multi-factor authentication.

This feature should really help drive the adoption of Microsoft Teams, both within organisations currently using it internally and also to a host of new customers too.

The Microsoft blogpost is here.

Microsoft 365


What

First we had Enterprise Cloud Suite (ECS) and then we had Secure Productive Enterprise (SPE)…now we have Microsoft 365.

As with the previous iterations, Microsoft 365 is a single SKU that combines:

  • Windows 10 Enterprise
  • Office 365
  • Enterprise Mobility + Security (EMS)

but Microsoft 365 does bring a change: there are now 2 versions – Enterprise & Business.

Enterprise

Aimed, not surprisingly, at larger organisations, Microsoft 365 Enterprise comes in 2 flavours: E3 and E5 – where each includes the components of the same level.

Business

This is a combination of:

  • Windows 10 Pro
  • Office 365 Business Premium
  • Enterprise Mobility + Security (EMS)

and features some new tools such as Microsoft AutoPilot and the ability to automatically deploy Office apps to Windows 10 PCs.

 

Microsoft Office 365: Updates


Microsoft’s UK HQ was my base of operations today as I took part in the first Office 365 “Ignite” training, anywhere in the world. It was a very well put together day with great content delivered by great presenters, I picked up quite a few tidbits of information I’d like to share with you all. Be warned, this won’t be a particularly cohesive post, more a list of interesting things I learned today! Smile

  • Mail Enabled lists are still not available in Office 365. Here’s a post on why this might be the case:

Read Microsoft Office 365, Sharepoint Online and Mail Enabled Lists

  • Directory Sync aka DirSync is a 32bit tool only, so only supported on Server 2003 or 2008 NOT 2008 R2
  • If your Active Directory (AD) is over 50,000 objects you will need a full SQL instance as part of DirSync, SQL Express will not be up to the job
  • On average, syncing a 15,000 object AD will take about 3 hours and then further delta change syncs will take approx. 12 minutes. <—This of course depends on a number of factors.
  • If you choose to run ADFS 2.0 to enable single sign on between your on premise and cloud environments, you will need to deploy ADFS servers onsite and you will need to have a good amount of redundancy. Why? If your ADFS server is unavailable, users will be completely unable to access the Cloud Services!
  • The version of Office you get with the E4 plan of Office 365 can be installed on up to 5 machines at the same time.
  • One of the reasons that Office 2003 is not supported is because Outlook 2003 doesn’t expose the Archive mailbox through folder list, which  means the Archiving piece in Exchange 2010 Online won’t work.
  • There are 2 versions of Exchange available, Plan 1 & 2, that have exactly the same features other than mailbox size; Plan 1 gives 25GB while Plan 2 gives unlimited. This becomes important if you’re going to utilise Archiving and or Voicemail. With Plan 1, the 25GB is shared across the active inbox and the archive which will restrict the actual mailbox size. Secondly, a lot of voicemails can quickly eat up a number of GBs of storage…
  • Business Connectivity Services (BCS) isn’t part of Sharepoint Online at the moment, but it will be coming further down the line. That will allow On Premise Line of Business (LOB) applications to be searchable by Sharepoint Online.
  • An organization now gets 10GB of storage when they sign up to Sharepoint Online
  • If you want to have rich co-existence between your on-premise and online environments, you will need to have an Exchange 2010 server on site. This is required for certain roles such as hub transport.
  • Lync client for Mac should be available by July.

Told you it would just be a list Winking smile