A problem with the Windows 8 ecosystem AKA All I want is a dock


Microsoft Windows 8 has many great things about it, and some things that could be better. It has as many naysayers as it does great features and, as you probably know, I’m certainly not one of them. I’m a fan of it’s new tile interface (matches my Lumia 920 very well), it’s new sync features, it’s inclusion of an “app store” and more…but I do have an issue with it, and that is is the ecosystem.

This is an area that Microsoft can’t directly control, however I feel they must surely be able to take action to improve the situation. The situation is this:

I’ve got a Samsung Ativ Tab, the Windows RT device released a couple of months ago. It’s a great device: it’s sexy, it’s light, it’s quick, it’s got Office – I’m a big fan. I love using it in it’s tablet form but the other week I noticed the dock connector on the bottom of the tablet and thought about all the extra things I could do with a keyboard attachment too.

Samsung Ativ Tab Connector Here’s the dock.

I got into work and emailed one of our distributor partners to find out how much the dock would be, it’s availability etc. – and this is there the story starts.

The reply was quick to come back that I would need AA-RD8NMKD/UK, but that’s listed as being for the “Windows 8 Pro versions only” so no dice. I pointed this out and waited for the correct part code to come back. I chased up a few hours later to be told that there isn’t a dock available because “the RT version comes with the keyboard” – which isn’t correct.

I also asked our Samsung account manager who came back with the part code for a generic bluetooth keyboard!

I’m now at a loss as to whether this dock even exists and if it does, how on earth one is supposed to buy it. This kind of thing is surely going to put consumers off moving to one of these devices – if someone with direct access to distributors and even the manufacturer can’t get a straight answer, how is someone’s mum/auntie/dad/niece/brother going to fare in PC World?! There will either be so much confusion they just decide not to bother OR they’re sold the wrong item, causing them inconvenience and giving a better experience of Windows 8. (In this scenario, it’s doesn’t matter if it’s RT or 8, Samsung or Microsoft – it will be seen as the fault of Microsoft and Windows 8).

I’m confused as to why the item I was originally given is listed as “only for Windows 8 Pro devices” – what’s the difference? A hardware manufacturer surely isn’t going to incur the extra cost of changing the manufacturing process for two such similar devices? I can’t see that it’s an OS level issue either?

After much searching I’ve managed to find comparable pictures of the 2 devices:

Ativ Tab

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Ativ Smart PC

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The top device there is clearly designed to have the ability to dock – so why can’t I find one anywhere?! Is it that they share the same dock? Is the Ativ Tab add-on simply not released yet? So many questions!

A “regular” consumer would have given up on this about a week ago and at best decided to get a different Windows tablet (be that RT or Pro) or, at worst, gone and bought an iPad.

If anyone reading this can shed some light, that’d be great 🙂

Windows RT tablets, Reviews & iPads


I had a Twitter conversation with a couple of bloggers from ZDNet today and don’t feel that it was resolved. I don’t know if I’m wrong, if they didn’t understand my point, if they just wanted me to leave them alone or a bit of all three…but here’s the gist.

Matt Baxter-Reynolds (@mbrit) posted a review of the Lenovo Yoga 11 (see it here) which included the following:

“It can’t be a tablet because it weighs too much. It comes in at 1190g (2.6lbs). (For comparison, an iPad mini with silicon case weighs 376g — meaning a stack of about three of them weigh the same as the Yoga”

Now I don’t see how this is a true/fair comparison. The Yoga is almost 50% bigger than an iPad mini (11” vs 7.9”) AND includes a keyboard. I find it very doubtful that any consumer will be tossing up between these 2 devices…one is a small tablet and the other is a small laptop that converts to a tablet form factor. This was the first point I made on Twitter…it feels like the iPad comparison has been thrown in there more to further the “ipads are better than Windows tablets” cause – even when they’re apples and oranges. (No pun intended).

The conversation then moved onto the fact that the Yoga is, at 2.8lbs, too heavy to be a tablet. Now that I agree with…if you’re looking at it being used as a tablet 100% of the time. However I don’t think people will be using it like that. If you want a Windows RT tablet, that will be a tablet ALL the time, there are plenty of other choices…get a Surface or a Samung Ativ Tab; these give you the same OS in a much lighter package.

The most common usage scenario I see for the Yoga (and other convertible devices of this ilk) is 80/20 – a laptop 80% of the time and then being converted to a tablet ~in certain scenarios ~ when required. Thus users get all the benefits of having a full keyboard (a big reason for the extra weight) when working in Office etc with the flexibility to switch it up when needed.

 

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I made the point that there ARE cases where it’s ability to transform is useful without it’s weight being an issue – these are primarily desk based scenarios. James Kendrick at this point said:

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Now this I don’t agree with at all. You’re in a meeting with a colleague or two and you want to review some documents on your device…is it only me who would prefer to do that in tablet mode, echoing the more natural feeling “looking at paper documents”, rather than all 3 people huddling round a laptop screen?

You’re in a larger meeting, say 8 people around the boardroom table, and have PowerPoint slide you’d like everyone to take a look at. It’s going to me MUCH easier to flip your Yoga into tablet mode and pass that around than a full on laptop.

I think it’s quite widely felt that, in a meeting setting, the screen of a laptop makes an effective barrier between the people involved. Again, flipping your Yoga into tablet mode allows you to negate that, hopefully making everyone feel more comfortable and keeping them engaged etc., and the weight won’t matter because you’re not carrying it.

The feeling that a tablet is only of use if you’re carrying it is, in my opinion, missing part of the picture.

My initial point was that comparing the Yoga to the iPad Mini is not a true comparison, perhaps a little disingenuous and done to tap into that Apple vs Microsoft battle so often prevalent with tablets – even though it’s not really part of the discussion. I re-iterated that point, to which James Kendrick replied:

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Which doesn’t really make any sense! The above is not the same as comparing an 11” convertible laptop with keyboard to a 7.9” tablet without a keyboard.

I’m keen to understand if it’s just me who sees it like this or if there’s anyone out there that agrees with me, so I welcome your feedback!

Windows RT has been Jailbroken


Here’s quite an interesting development for a Monday morning….Windows RT, Microsoft’s new tablet OS, is no longer restricted to just apps obtained through the Windows Store.

It is now possible to run unsigned ARM-compiled apps on the Windows RT desktop, using  an exploit in memory to make in possible to run desktop based apps, other than Office 2013 & IE 10. It seems that as it’s an in memoery exploit, it won’t persist – meaning it will have to be “re-cracked” each time the device is turned on. This may well mean it finds little favour with users but is, if nothing else, a big step forward in this arena.

This opens up the possibility of a homebrew market for Windows RT, enabling developers to create apps without going through the costs and processes associated with the official Windows Store route.

That said, I’ve been told on Twitter that it’s only £35 a year for personal Windows Store registration (which comes with free development tools) and isn’t a particularly arduous process to get an app accepted by Microsoft (thanks @CraigHawker); which doesn’t really seem like it will be preventing many developers from getting started on Windows RT app creation.

The other potential outcome is that it will lead to app piracy, enabling people to install apps that they haven’t paid for.

Thanks to The Verge for finding this.

Merry Xmas to all Software Ruminators!


2012 is the 5th year I’ve been blogging and it keeps getting better – at least for me! I really enjoy writing these posts and helping bring some clarity to the often confusing world of Microsoft licensing – I hope you all enjoy reading them…or at least find them useful 🙂

Some choice stats:

 

I’d also like to give a shout out to the excellent Mary Jo Foley of ZDNet for the great conversation at WPC and also the blog links and retweets throughout the year – most appreciated, thank you very much! 🙂

Microsoft have given me a lot of things to blog about in 2012 and hopefully 2013 will be the same. Thank you to everyone who has visited this blog, tweeted a link, shared it in LinkedIn, shared it on Facebook etc – it’s hugely appreciated 🙂

See you next year.

Cheers

Rich

ITAM Review: Windows 8 Licensing Guide


If you’re looking to get a better understanding of Windows 8 and it’s licensing, including new additions such as Windows To Go and Companion Subscription Licenses, head over to ITAM Review and check out their guide – written by yours truly:

http://www.itassetmanagement.net/2012/12/20/windows8/

This is a great site for all things Asset Management related so if you’re interested in licensing and/or Software Asset Management (SAM) – check out the rest of the site too 🙂

Who to follow on Twitter


Engadget posted a list yesterday of “Who to follow on Twitter” for Microsoft and I’m happy today that (after a gentle reminder!), I’m on there 😊

Sitting alongside such luminaries as Mary Jo Foley, Ed Bott, Tom Warren & Todd Bishop is pretty cool! Check out the full list here:

http://www.engadget.com/2012/12/17/who-should-i-follow-on-twitter-microsoft-edition/

Surface Pro Pricing Announced


Microsoft’s Surface RT tablet has been out for just over a month and is generating a lot of interest from business customers. However, due to RT’s inability to run legacy software (non-RT versions of Office, Adobe Acrobat, LOB apps etc) the general conversation has gone like this:

 

“Wait for the Surface Pro”

“When’s it out”?”

“January”

“How much is it?”

“Erm…not sure”, we’re still waiting to hear from MS”

Well, now we’ve heard. Officially announced by Microsoft, the pricing is:

Surface Pro 64GB = $899

Surface Pro 128GB = $999

Converting them in GBP at today’s exchange rate gives:

Surface Pro 64GB = £560

Surface Pro 128GB = £623

but it is rare that costs of software & devices so truly follow the exchange rates, so it will be interesting to see the final UK price.

These are actually cheaper than those “leaked” from Germany a few weeks ago (Microsoft Surface Pro Pricing Leaked) which is great, as many considered those leaked costs to be too low to be true!

The specs haven’t changed and are as detailed in this post (Microsoft Surface Pro), giving quite the bang for one’s buck.

One thing that hasn’t been confirmed today is Microsoft’s plans for the sale and distribution of these devices. Will the retain the “direct from MS” strategy of the Surface RT or use the more common model of selling via retail stores as well as via the “Channel”, the network of distributors, resellers, VAR and other partners. The latter is the current way that most businesses purchase their laptops (as well as other IT equipment) and if Microsoft choose not to let them into the party, that will be a very poorly received decision…both by resellers and their customers.

The majority of businesses are not set up to make multiple, sizeable purchases via credit cards on websites and they don’t want to change that – thus Microsoft could be losing sales to their OEM partners (which they will at least say isn’t a bad thing) or perhaps Apple. If there are businesses out there happy/prepared to purchase directly from the MS site, there will then be scores of distributors/resellers upset at missing out on potential sales to their customers.

I’m of the opinion that the Surface Pro must, and will, be available via the Channel and retail stores but it would be nice to see it confirmed by Redmond.

Windows 8 Shortcut Keys


The usability of Windows 8, particularly on non-touch devices, is a hot topic with many claiming that it’s “touch first” design makes it harder to access things on a desktop or laptop. I personally don’t find it much of an issue on a desktop with an external mouse but have, I admit, found it a little frustrating sometimes when using a laptop trackpad as there can be quite a lot of cursor movement. TO this end I’ve started using keyboard shortcuts more than ever before – they’re quick, easy and make working with Windows 8 even more fluid and enjoyable.

Some of my favourite shortcuts are:

Win+C = Brings in Charms bar from right

Win+i = Bring up Settings menu from right

Win+H = Brings in Share menu from right

Win+Q/F/W = Brings in Search Apps/Files/Settings screen from right

Win+tab = Brings up the “Modern App Taskbar” (aka list of open apps) from left – holding win and pressing tab then scrolls through the apps

I find I use at least a couple of these each time I use my Windows 8 laptop and they definitely make it easier for me – I hope they do for you to!

Over on Technet, there is a great post with a very comprehensive list of keyboard shortcuts, many/most not just specific to Windows 8 either – check it out here:

Windows 8- For Those of us who Still Prefer Keyboard Shortcuts to Touch Screens – WE SALUTE YOU!

Office RT Commercialization Licenses


Microsoft RT devices all come with a copy of Office 2013 Home & Student which, as you may well have seen now, cannot be used for “commercial purposes”. Microsoft mentioned that a “commercialization license” would become available…I expected it in November but can confirm that it is now here. From the December Select Plus price file:

OffHomeandStdntRT 2013 SNGL MVL

@ roughly £45 (ex VAT) per license.

Purchasing this license will allow staff to use the edition of Office on their RT tablet for work, such as creating PowerPoints, working with spreadsheets, managing OneNote workbooks etc.

However, if the user has a license of Office 2013 (via VL or Office 365) on their desktop, this extra license is not required.

It’s worth noting that this license is available only as a “standard” SKU, so purchasing with SA (Software Assurance) is not an option. It will be interesting to see if this license grants these “commercialization” rights to future editions of Office RT (if indeed there are any), or if a new license would be required to use an RT tablet with Office H&S 2016?

Microsoft Office 2013 price increases & license changes


The upcoming 2013 release of Microsoft’s Office suite & the related products brings with it not just great new features but also price increases.

The affected products and the expected increases are:

  • SharePoint Server +38%
  • SharePoint 2013 Standard User CAL +15%
  • Exchange 2013 Standard and Enterprise User Cals +15%
  • Visio Standard 2013 +20%
  • Visio Pro 2013 +5%
  • Project Standard 2013 and Professional 2013 +5%
  • Project Server 2013 +15%
  • Lync Server +400%

An increase in price when a new version is released is quite common, with most manufacturers, but coupled with the December 1st 15% increase on user CALs and just 6 months after the up to 30% price rise relating to the Euro/GBP levelling – I do not anticipate this being well received by customers!

The big takeaway from this is *If you’re looking at purchasing these products, look at the cost of buying now with SA (as well as the extra benefits) compared to the projected costs from December onwards*.

There are also a number of licensing changes about to take effect:

Lync

Lync Server Std & Enterprise are merging into 1 SKU, with a price of around £2000+ – a significant increase over the current Lync Std price. This does bring the failover & load balancing features to all Lync 2013 organizations.

Sharepoint

Microsoft have, in many areas, moved to simplify licensing and SharePoint is another area.

FAST Search Server & Search Server are no longer separate entities, they’re now simply part of SharePoint Server 2013.

A big one here, SharePoint for Internet Sites is no more. Microsoft have done away with the (up to) £30,000+ license, which was required for external user access to SharePoint content, and rolled those licensing rights into the standard server license. From the October Product Use Rights (PUR) document:

“CAL WAIVER FOR USERS ACCESSING PUBLICLY AVAILABLE CONTENT
CALs are not required to access content, information, and applications that you make publicly available to users over the Internet (i.e., not restricted to Intranet or Extranet scenarios).”

I imagine that this will partially contribute to the increase in price we’re seeing with 2013.

Exchange

Basic Anti-Malware protection will be baked into Exchange Server 2013

External Connectors

External connector licenses have been removed for both Exchange 2013 & Lync 2013. Again from the October 2012 PUR:

“External User Access: Licensed with Server”

Visio

Again in a move to simplify the SKU line up and make it easier for customers to make the right selection, Visio Premium is being discontinued and all it’s extra features will be moved into Visio Pro 2013.

Software Assurance

Organizations who purchased any products that are due to be discontinued along with Software Assurance need not worry, your benefits will continue and you will receive access to the relevant 2013 version.

Office 365

Something that Microsoft have not mentioned much at all and have in fact been reluctant to discuss, is that Visio & Project are being made available online via Office 365. This will be of big benefit to many customers, enabling easier collaboration among staff no matter their location.

Another benefit of this may well be around Software Asset Management (SAM). It’s common to see organizations over licensed for Project & Visio, Office 365 may make it easier for them to track how many licenses they have and who they are assigned to.