Microsoft cloud and virtualisation licensing changes


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Microsoft first announced these changes in May 2022 and, after an update in September, we’ve now got the majority of the info in the October 2022 Product Terms document. Let’s take a look at what’s changed and what it means for us all.

First things first, the Listed Providers:

  • Microsoft Azure
  • Amazon AWS
  • Google Cloud Platform
  • Alibaba Cloud

are not included in any of these changes.

Outsourcing Software Management clause

This is in the “Universal license terms for all Software” which means it applies to all products under this category. There are 3 new elements within this clause:

Flexible Virtualisation Benefit

The Microsoft wording:

Customers with subscription licenses or Licenses with active Software Assurance (including CALs) may use licensed copies of the software on devices, including shared Servers, that are under the day-to-day management and control of Authorized Outsourcers.”

This is similar to the existing “License Mobility through Software Assurance” benefit but doesn’t have the requirement to use an “Authorized Mobility Partner” -rather, you can use any “Authorized Outsourcer” partner…which is any partner that isn’t a Listed Provider.

While much of the focus here is on Windows Server, this new benefit applies to other products such as SQL Server too.

CSP Hoster

The Microsoft wording:

Customers with subscription licenses or Licenses with active Software Assurance (including CALs) may access their licensed copies of software that is provided by a Cloud Solution Provider-Hoster and installed on that partner’s devices.”

Dedicated device outsourcing

The Microsoft wording:

Customers may use licensed copies of the software on devices that are under the day-to-day management and control of Authorized Outsourcers, provided all such devices are and remain fully dedicated to Customer’s use.”

As I say, these apply to all Microsoft Software products and, as we’ll see, individual products may have their own additional terms.

Windows Server – license individual VMs

You are now able to license individual Windows Server virtual machines rather than licensing the underlying physical hardware. As expected, there are a few rules you need to follow:

  • Minimum of 8 core licenses per VM
  • Minimum of 16 core licenses per customer
  • Licenses must have active SA or be active subscriptions – this includes CALs used to access the Windows Server instances
  • Licenses can be re-assigned with the same server farm as often as needed.
  • 90-day rule applies if moving to another server farm/cloud provider

Windows 11

Customers with per-user licenses for Windows 11:

  • Enterprise
  • Education
  • VDA

install Windows 10 Creators Update or later in an Azure VM or a server that meets the requirements in the “Outsourcing Software Management” clause. The QMTH language has been removed from this section too, opening this up to the wider pool of Authorized Outsourcers.

Reading the terms, it appears that the restriction on local virtualisation with CSP licenses has been removed too – bringing them even closer to parity with volume licenses. The language now states that customers can install Windows in a VM running on their Azure or “a server” – which I read as including their own servers as well as those of an authorized outsourcer.

Desktop Applications

For Office/Project/Visio, the word “dedicated” has been removed from the terms which means hosting on shared servers is now possible:

Remote use of the software running on a Server is permitted for any user from a Licensed Device

Microsoft 365

There have been changes to the use rights for the Windows component of Microsoft 365 too. The previous language was:

rights to access and use remote virtualized instances of Windows only apply to Licensed Users that are the Primary User of a device licensed with a Qualifying Operating System.

While it now says:

Licensed Users may only run Windows Enterprise locally on devices with a Qualifying Operating System.”

Removing the primary user requirement to access remote virtual instances. Microsoft say:

Essentially, when licensed as part of Microsoft 365, the requirement to use VDA rights for remote access from desktops without Qualifying Operating Systems no longer applies

There is also a change for Microsoft 365 F3 to loosen the remote virtualisation restriction. The previous clause:

rights to access and use virtualized instances of Windows only apply to Licensed Users of a shared device with a Qualifying Operating System

has been removed.

Microsoft 365 Apps

There is definitely some further clarification needed here. Microsoft released a new licensing guide “Using software products under the Flexible Virtualization Benefit” this month and that document states that the Flexible Virtualisation Benefit applies to Microsoft 365 Apps (formerly Office 365 Pro Plus).

With the introduction of the Flexible Virtualization Benefit, customers’ options for using Microsoft 365 Apps…outside their own data centers are expanded to include any Authorized Outsourcer’s shared servers

However, I can’t find language which clearly states this in the current Product Terms, so for now I’d advise not to get too carried away! I expect we’ll see an update to the Product Terms soon to add that language in – but I’ll update either way once we see something from Microsoft.

Thoughts

This is all pretty exciting for a licensing fan like myself – lots of new language and terms and things to check and understand. Also lots of training presentations to update!

For customers though, I’m not sure how much impact this will really have. Yes, it enables organisations to work with a much larger pool of potential hosting providers…but, in my experience at least, most orgs that are struggling want to work with Amazon AWS…and they’re not included in these changes as they’re a Listed Provider. I’m keen to see what real world impact these changes have and who wins (and loses) from it all.

PS: I’m still processing all this new info so will update with corrections as/if needed!

Further Reading

New Flexible Virtualisation Benefit licensing guide

Windows Server 2022 licensing guide

Product Terms

Microsoft Product Terms: July 2021


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Microsoft 365 Education Insights Premium listed as an add-on for Office 365 A1/A3/A5 and Microsoft 365 A3/A5

The “Third Party re-imaging clause” has been added to the Microsoft Customer Agreement (MCA), although I’m not 100% sure why at the moment.

Windows “Get Genuine” licenses have been added to the Microsoft Customer Agreement – is this related to the above addition perhaps?

Various terms and clauses updated – including one which clarifies that Azure Virtual Desktop (AVD) access rights in Window 10 licenses are limited to customers’ own tenant.s

M365 E5 security/compliance add-ons removed as pre-requisites for Premium Assessments.

Professional Direct Support added for Power Platform. Licenses must be acquired for every Dynamics 365 and Power Platform license on the agreement – but has a maximum of 250. Any licenses above that are covered without additional licenses being required.

Microsoft Product Terms: May 2021


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Here are the Microsoft Product Terms changes for May 2021:

M365 Business Basic/Standard/Premium added as pre-requisite licenses for Audio Conferencing and Phone System

Microsoft 365 Career Coach USL has been added for Academic customers

Microsoft 365 Scheduler has been added. This includes a “human-assisted AI Service” for complex scheduling requests.

Microsoft Teams: Terms added to confirm licenses are not required to join meetings/live events hosted by licensed users. Also that external users don’t need a license for Guest access via AAD External Identity.

Power Platform: All Power Platform licenses now have “extended term eligibility” under EA/EAS/SCE

A relaxing of the terms around Project for the web and how the data can be viewed.

Various Azure services have had updated terms.

Microsoft Product Terms, February 2021


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Microsoft have stopped producing the standalone Product Terms document and have officially launched the Product Terms website as a replacement.

I’ve been a big fan of the Product Terms document for a long time and I’m not 100% happy about this change tbh! The ability to filter the site by program (EA, MPSA etc.) and product (M365, SQL etc.) will probably make it less confusing for many people – showing only the info that’s relevant to their search.

However, being able to see everything altogether was great for spotting any changes, missing bits etc. that Microsoft hadn’t highlighted and that isn’t as easy on the new site.

My initial concern was that not having a point in time downloadable copy would put customers and partners at a disadvantage, giving them nothing to reference in future conversations. However, having played with the site a little bit it turns out you can download a document from the site. It’s quite similar to the previous document although you have to filter by program, so you don’t get a document that allows comparison across the different licensing options.

The changes in February 2021 are:

  • Addition of Microsoft 365 F5 SKUs (more info here)
  • Planning Services & Training Vouchers SA Benefits have been removed
  • The free Audio Conferencing promos for EA/EES/CSP have been extended to June 30, 2021
  • Clarification that the Microsoft 365 E3/A3 Unattended license doesn’t require a Qualifying Operating System
  • Updates to terms for Azure Maps and Cognitive Services

Microsoft Licensing Changes


Microsoft licensing is an ever changing world and there have been a few changes recently that I think you could do with knowing.

Removal of Grace Periods:

Previously, all Microsoft licence programs gave customers a 30 day grace period on Software Assurance (SA) renewals…but not any more.

There is no longer a grace period for the following programs:

  • Enterprise Agreement (EA)
  • Enterprise Agreement Subscription (EAS)
  • Select
  • Select Plus
  • Open Value Perpetual
  • Open Value Subscription
  • The exceptions are:

    Open Licensing (OLP)

  • Schools Agreement
  • Campus Agreement

This doesn’t impact current agreements so current customers will still receive a grace period until the end of the contract they have at the moment.

Change of Channel Partner:

The Change of Channel Partner (CoCP) forms are used when a customer wants to move their agreement from one reseller to another and applies to all agreements except OLP. They currently take 30 days to process which, in my opinion is too long so when I heard there was a change coming-I was cautiously optimistic…however I was also wrong!

The CoCP forms now take 90 days to be processed, which is frankly ridiculous. That is 1/4 of a year just to change resellers and I don’t think it is in the interests of resellers or customers. It is due to an “increasing volume of CoCP forms” but I can’t believe there are so many forms flying around that a company the size of Microsoft can’t process them in less that 3 months.

The form is about 1 side of A4 and contains very few details so I struggle to see why it takes so long. I can only assume it’s done as a manual process and that makes it slower…so I suggest making it do-able online. Either:

1) A customer does it via MCLS/VLSC

2) The reseller does it via those or another tool. It is then emailed to the customer for verification.

Bada-Boom, Bada-Bing, job done 🙂

If anyone from MS can explain why it takes so long, please do.I think this is possibly the part of dealing with Microsoft that infuriates me the most!

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