Microsoft Product Terms: April 2025


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Frontline Worker Use Rights have moved to the Universal Terms for Online Services from product specific pages

A new definition for “Frontline Worker License” has been introduced in the Glossary

“Frontline Worker License means a license for a Microsoft Product designated with an “F”, “FLW”, or “Frontline” as identified in the Product Conditions table of product specific terms, which are subject to the Eligibility to Assign Frontline Worker Licenses terms in the Universal License Terms for all Online Services.”

Added Windows 10 ESU Cloud Managed SKUs

Removed Dynamics 365 Fraud Protection and Fraud Protection Additional Capacity from Availability tables

Updated Windows 365 Frontline terms and grant Windows 365 access rights for Windows Cloud PC OS

Added Windows 365 Disaster Recovery Plus Add-on to Availability Table

Microsoft Business Central Premium – new attach licenses


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Two new Business Central Premium attach licenses – Dynamics 365 Sales Ent and Dynamics 365 Customer Service Ent – are now available for $20 each.

It’s also rumoured that we may see a Field Service added as an attach SKU in Microsoft’s new financial year from July 23 onwards.

Microsoft Cloud for Retail: Pricing and licensing


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Microsoft have added another Industry Cloud to the Product Terms – this time it’s Microsoft Cloud for Retail.

I’m still working through some of the info and it doesn’t necessarily all seem complete yet but here’s the overview I can give so far.

Licensing

It is available as an add-on SKU, currently only Dynamics 365 Customer Insights is listed as an eligible base license to purchase the add-on. The Microsoft Docs site lists other licenses that are required in order to use certain elements of the retail cloud solution, these are:

Retail cloud featureRequired license
Omnichannel for Customer ServiceDynamics 365 Commerce / Dynamics 365 Customer Service
Microsoft 365 for Frontline WorkersMicrosoft 365 (F or E SKUs)
Power Virtual AgentsPower Virtual Agents

as well needing an Azure subscription to use:

  • Synapse Analytics
  • Cognitive Search
  • Intelligent Recommendations

Pricing

The Microsoft datasheet lists it as being $20,000 per tenant per month but also states that you “only pay for what you don’t already own“.

This makes sense as they won’t want to penalise customers who are already investing in some of these products but does suggest negotiations will be needed to get pricing…leading to the potential for different rates at different points of the year.

Availability

Available only via EA/EAS, Microsoft Cloud for Retail can currently be deployed from:

  • USA
  • Canada
  • United Kingdom
  • Singapore
  • Australia

and is available in English and French – the latter only being an option in Canada at the moment though.

Further Reading

Microsoft Cloud for Retail datasheet

Microsoft Docs page

Microsoft Cloud for Retail Product Terms page

Microsoft Cloud for Healthcare


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Microsoft have introduced their first vertical specific cloud offering – Cloud for Healthcare. Currently in public preview, the stated aims of this are to:

  • Enhance patient engagement
  • Empower health team collaboration
  • Improve insights

and, considering the current Coronavirus situation, focusing first on healthcare makes sense. They highlight that over 1,600 “COVID-19 bots” have gone live since March across 23 countries and we’ve already seen a huge rise in Azure usage during the last couple of months. The offering will span Azure, Microsoft 365, Dynamics 365 and more.

What’s next?

I look forward to seeing which other verticals are next to receive their own cloud and also, over the long term, if we start to see features and licensing differences between them. As cloud goes from being presented as one monolithic thing that everyone uses to separate, discrete offerings tailored to different industries, it will be much easier to introduce commercial differences. I imagine we’ll see some more about these at Microsoft Inspire in July.

Microsoft Product Terms February 2020


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Another quiet month for Microsoft licensing , just a few minor changes.

A bunch more new Dynamics 365 SKUs including HR, Commerce, and IoT offerings.

Flow renamed to Power Automate.

Clarification on a few terms around Windows 7 ESU and Windows 10 QMTH (Qualified Multi Tenant Hosting).

It does make me think we’re going to see a number of changes all at once in an upcoming month…

Microsoft Dynamics 365 Business Central


Microsoft have announced the upcoming release of Dynamics 365 Business Central, with general availability from April 2, 2018 for 14 countries:

  • USA
  • Canada
  • UK
  • Denmark
  • Netherlands
  • Germany
  • Spain
  • Italy
  • France
  • Austria
  • Switzerland
  • Belgium
  • Sweden
  • Finland

with Australia and New Zealand following on July 1, 2018.

What does it do?

Microsoft say this product “brings the full power of Dynamics NAV” to the cloud and covers:

  • Managing finances
  • Operations
  • Sales
  • Customer Service

Licensing

There will be 2 editions available:

  • Dynamics 365 Business Central Essentials
  • Dynamics 365 Business Central Premium

and, although I haven’t seen it confirmed, it’s likely it will have the 300 user limit that applies to the Office 365 Business products.

Interestingly, this product will be available ONLY via the CSP (Cloud Solution Provider) program…there is no volume licensing availability announced.

Further Reading

Microsoft Blog