PSTN dialling coming to Lync Online


This is a big one. It’s been announced at this year’s Lync Conference that Lync Online will soon have the ability to make and receive calls to/from the PSTN network.

PSTN is the Public Switched Telephone Network – the “normal” phones rather than VOIP (Voice Over Internet Protocol) phones. This update will enable Lync Online users to make/receive calls directly to the regular phone network – will open things up to a huge number of users and companies.

I can’t see much more info than this at the moment – Twitter lit up with the news that this had been announced but that seems to be the extent of it! As I hear more, I’ll post again!

JaJah Voice for Office 365


Here’s an interesting bit of software I came across earlier:

Jajah Voice for Office 365

which extends the voice capabilities of Lync Online including:

  • Make and receive phone calls from your Lync online contacts
  • Click-to-call from IM conversations, Outlook, SharePoint and other Office apps
  • Find me/Follow me: set incoming calls to be forwarded or simultaneously ring personal mobile phone
  • ‘Call via work’: make outgoing calls from your smart phone using work number
  • Mid-call transfer to your mobile phone or any other number or user.

I’m really quite excited about this. This takes Lync Online into the world of mobility very well, being able to make/receive calls via Lync Online will surely speed up the adoption of both Lync & Office 365.

The service is currently in closed beta and is expected to go live this month (July 2012)

Jajah’s MS Pinpoint page can be found here:

http://pinpoint.microsoft.com/en-us/applications/jajah-voice-for-office-365-12884930736

and their main site here:

http://www.jajah.com/