Microsoft BPOS Partner features


Already this year’s Microsoft Worldwide Partner Conference (WPC) is seeing great announcements and, if my time conversion is right it only started no more th an 1 hour ago!

These first announcements are around Microsoft BPOS and primarily concern MS Partners who resell Microsoft’s Online Services.

Partner Order on Behalf Of: This is a feature that I and pretty much every other BPOS partner has been waiting for; the ability to place BPOS orders on behalf of our customers. The current model of sending the customer off to purchase online themselves is quite alien to how this is usually done and can lead to confusion all around. Being able to order ourselves makes it easier for partners to be truly Value Added Resellers.

“..The feature allows partners to initiate trials, specify the services and quantities they recommend for their customers, pre-configure orders for their customers to complete..”

Partner Commerce Dashboard: This is again a great addition for Partners. This gives a consolidated view of the status of trials and orders for all the partner’s customers. The data can be exported to CRM systems via Excel too.

They have also announced that Delegated Administration to Partners will be available by (Oct-Dec) Q4 2009. This means that customers will be able to let their Value Add Reseller (VAR) perform certain tasks on their behalf, this again fits in better with the current model a lot of Partners/Customers have.

Original post over on the MS Online team blog here.

Microsoft BPOS to support Office 2003


Yesterday I was part of a technical roundtable regarding MS Online Services/BPOS and there was a lot of great information revealed, unfortunately I can’t say much as it’s all under NDA…suffice to say it’s a great product that is going to keep on getting better.

There is however, one piece of info I CAN share and that is that BPOS will-from June (next month)-start to fully support Office 2003.

This is brilliant news as the Office 2007 only requirement was preventing a lot of people from being able to seriously consider MS Online Services which was a shame! BPOS is positioned as a great way to reduce the impact on budgets and to help keep costs down but then having to upgrade to the latest version of Office didn’t tend to go down too well…I think a lot of people saw it as “giveth with one hand, taketh with the other”. It is often the smaller companies, who would most benefit from MS Online, that are still on Office 2003 so now a whole new arena is opened up…good skills Microsoft 🙂

Microsoft BPOS Trials Announced


Today at Cebit, Microsoft announced the availability of trials of their Online Services-BPOS (Business Productivity Online Suite) in 19 countries (Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, the United Kingdom). This follows on from the US launch in November 2008.

BPOS is an online offering of some of Microsoft’s most popular software including Exchange Online, Sharepoint Online, Live Meeting Online and Office Communications Server Online, and it is something I am very excited about.

As a Microsoft Partner I envision that Microsoft Online Services will help more customers access the benefits of these MS technologies, particularly the smaller customers as they will benefit greatly from the lower costs, reduced/removed hardware and management costs and the ease of implementation. Having said that these are all attractive benefits to even the largest customer who can use them to increase productivity and reduce costs, something which is even more important in today’s economic climate!

A great example of this is the case study that MS released today of their work with GlaxoSmithKline and their adoption of MS Online Services. GSK are migrating 100,000 users from Lotus Notes over to MS Exchange Online with a number of users taking the “Deskless Worker SKU”-a new product that gives limited access to Exchange and/or Sharepoint for users who don’t need full access and is thus available at a reduced cost:

“The move to Microsoft Online Services will help GlaxoSmithKline cut operational costs by an estimated 30 percent and create a variable cost model that will provide increased flexibility in the future,” said Ingo Elfering, vice president of Information Technology Strategy, GlaxoSmithKline.

A blog post by GSK about why they swapped to BPOS can be found over at the MS Online Blog here. A great Q&A with the GSK CIO can be found here.

On a personal note, I’ve been trialling BPOS at work for a few months now and it is absolutely fantastic. It gives me a lot more freedom that a standard premise based solution as well as cutting down on hassle such as VPN clients etc. We’ve had great success talking to our customers about it and I think we, as an industry, will see a great take up of this new way to consume MS technology.