Since the introduction of Copilot for Microsoft 365, one of the big questions I, and others, have been asking is “how do you determine value?”. I laid out my initial concerns, questions, and actions here and now want to look at Microsoft’s offerings to enable this kind of insight. Currently available in preview (https://insights.cloud.microsoft/#/CopilotDashboard) – although I couldn’t get it to work – Microsoft’s Copilot Dashboard is their option to get the much needed insights.
Microsoft Copilot Dashboard
Microsoft aim for this to help customers across the 3 stages of the adoption journey:
It will show:
- Who is eligible for Copilot for M365
- How people are currently using M365 apps
- How people are using Copilot and in which different apps
- Information on how Copilot is impacting productivity
Access to this information and data will be key for businesses looking to make informed decisions on where Copilot can offer real benefits and ROI.
Being able to see where it can get involved to help users is helpful for getting started:
Viva gives more features
Microsoft are referring to it as “Microsoft Copilot Dashboard, powered by Viva” and from “early 2024” there will be additional dashboard features available to users with Viva Insights licenses. According to Microsoft, these will include:
“Copilot adoption and usage metrics combined with collaboration data, out-of-the box reports for organizational leaders, before and after behavioral data and even insights from employee surveys.”
and will also show time spent in meetings, processing emails, and creating content with before and after Copilot information.
All in all, the Copilot dashboard will be useful for organisations looking to understand more about their Copilot readiness and then their Copilot usage. However, some may have concerns about the reliability and objectivity of the data and reports generated by Microsoft on their own software. Ideally, Microsoft will be transparent and accountable in how they collect, process, and share the data from the Copilot dashboard. They should also provide ways for users to verify, challenge, or complement the data with their own sources and feedback.
Cloudy with a chance of Licensing 