Microsoft end free Azure Support offer


Microsoft have been running an Azure Support Offer through FY24 where Azure customers get 6 months of free Azure support but this ends June 30th, 2024 and will not be renewed. If you took up this offer within the last 6 months, you lose access on that date too:

The 6-month period begins on the date that the agreement is signed or renewed and ends on the date of 6 months after the agreement is signed or renewed, or June 30th, 2024, whichever comes first.”

Should you wish to continue with tech support above the free Basic plan from July 1st, 2024 you will need to buy a support plan:

Microsoft redefine “external users” for licensing


For the first time in a long time, Microsoft have updated the definition of an External User, with the new term coming in effect for agreements signed from October 1, 2024 onward.

Current term

“External Users” refers to users that are not employees, onsite contractors, or onsite agents of Customer or its Affiliate

New term

“External Users” will refer to users that are not:

(a) employees of Customer or its Affiliates

(b) contractors or agents that typically work for Customer or its Affiliates for more than 30 hours on average per week, or

(c) contractors or agents that typically work onsite for Customer or its Affiliates on each working day.

Adding in the amount of hours worked as a criteria means there will be a little more flexibility but also more work for organisations to define who is/isn’t an external user.

See the Microsoft announcement here – https://www.microsoft.com/en-us/licensing/news/Update-to-external-users-2024

Copilot for Microsoft 365 expands AGAIN


Much like a modern Augustus Gloop or Marjorie Dursley, Copilot for Microsoft 365 keeps expanding!

On June 12th, Microsoft added several more eligible base licenses for the Copilot add-on meaning the full list is now:

  • Microsoft 365 Apps for Business
  • Microsoft 365 Apps for Enterprise
  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 E3/E5 (A3/A5)
  • Microsoft 365 F1/F3
  • Office 365 E1/E3 (A3/A5)
  • Office 365 F3
  • Exchange Online
  • SharePoint Online
  • OneDrive for Business
  • Microsoft Clipchamp
  • Microsoft Teams EEA/Enterprise/Essentials
  • Planner Plan 1
  • Project Online
  • Visio Online

I haven’t seen any news that Copilot has new capabilities that relate to these new licenses so I struggle to see the point of these scenarios. If I have Project Online or Clipchamp or Visio but not Apps for Business/Enterprise…why would I buy Copilot for M365?

Perhaps we’re about to see an expansion in Copilot’s capabilities in the new FY?

Microsoft Product Terms: June 2024


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It’s the Microsoft Product Terms for June 2024.

As always at this point of the year (almost end of FY), it’s a quiet one with nothing major but, as we’re here, let’s take a look anyway shall we?! 😊

Azure GenAI terms updated re: Training content

Several products added to the “Core Online Services” table

Clause re: automatic updates for Microsoft Defender for Identity added

Microsoft Defender for Endpoint P2 for Student added to EES

Microsoft added several more base licenses for Copilot for M365 on June 12 – see the full list here

Microsoft Azure Reservation Changes


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Microsoft have revealed that the previously announced end of Azure Compute Reservation exchanges has been postponed “until further notice“. They say:

You may continue exchanging your compute reservations for different instance series and regions until we notify you again, which will be at least 6 months in advance. In addition, any compute reservations purchased during this extended grace period will retain the right to one more exchange after the grace period ends.”

You can see the Microsoft page here – https://learn.microsoft.com/en-us/azure/cost-management-billing/reservations/exchange-and-refund-azure-reservations

Microsoft Product Terms: May 2024


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Copilot for M365 prerequisites updated to include new SKUs as eligible base licenses. The line-up is now:
Microsoft 365 Business Basic/Standard/Premium/F1/F3/E3/A3/E5/A5

Office 365 F3/E1/E3/A3/E5/A5

Entra ID Governance F SKU added

Entra ID Governance can be added to M365 Business Premium

Microsoft Viva Pulse added

Azure AI Studio added, although it’s still in public preview

No changes to Dynamics 365 for the first time in about 9 decades!

Microsoft Financial Results: Q3 FY24


Let’s take a look at Microsoft’s financial results for Q3 FY24 (Jan – Mar 24) and, in a not surprising move at all – they’re pretty good!

Headline Numbers

Revenue = $61.9 billion (17% increase)

Net income = $21.9 billion (20% increase)

Within that, “Microsoft Cloud” was $35.1 billion, an increase of 23% year on year.

Productivity & Business Processes

Revenue = $19.6 billion (up 12%)

  • Office 365 Commercial revenue increased 15%
    • Commercial seats grew 8% driven by SMB and Frontline SKUs again
  • LinkedIn increase 10%
  • Dynamics 365 grew 19%

Intelligent Cloud

Revenue = $26.7 billion (up 21%)

Azure grew 31% – yet again the growth percentage increases for another quarter. Interestingly, server licenses were up 6% due to hybrid and BYOL licensing.

Earnings Call Highlights

  • “Copilot” features 47 times in the transcript
  • Office 365 ARPU (Average Revenue Per User) grew thanks to E5 and Copilot
  • Enterprise Mobility & Security (EMS) now has 274 million seats, up 10%
  • Azure Arc now has 33,000 customers
  • The average size and length of Azure deals has increased
  • The number of 100 million dollar-plus Azure deals increased over 80% year-over-year (YoY) while the number of 10 million dollar-plus deals more than doubled
  • Over 11,000 customers for Microsoft Fabric <– How many of those are simply Power BI Premium users who have moved over early?
  • 30,000 organisations using Copilot for Studio to customize Copilot for Microsoft 365 and/or make their own
  • PowerApps users are now at 25 million per month, a 40% increase YoY

Microsoft Dynamics 365 price increase


For the first time in over 5 years, Microsoft are increasing their Dynamics 365 pricing – starting in October 2024.

The impacted products, and their prices, are as follows:

https://cloudblogs.microsoft.com/dynamics365/bdm/2024/04/12/new-pricing-for-microsoft-dynamics-365-effective-october-2024/

Things to note:

Those are “informational” prices from Microsoft so your actual pricing may well differ.

All tiers of Relationship Sales are increasing by $15.

The on-premises customer engagement and operations products will increase by the same % as their cloud equivalents.

Good news for SMB orgs – the cloud version of Dynamics 365 Business Central isn’t impacted.

See the Microsoft post here.

Microsoft Copilot for Security


After a seemingly successful preview period, Microsoft’s Copilot for Security is now generally available.

Capabilities

Copilot for Security has a range of features and capabilities that help organisations across the range of Microsoft’s security products such as Defender, Intune, and Purview. These include:

and many more can be found here – https://techcommunity.microsoft.com/t5/microsoft-security-copilot-blog/microsoft-copilot-for-security-general-availability-details/ba-p/4079970

Licensing & Pricing

Copilot for Security uses a consumption model based on Security Compute Units (SCU), which are charged at $4 per hour. For example:

40 security staff using it for 1 hour every weekday = 40 (hours) x 22 (days) x 4 (dollars)

40 hours x 22 days = 880 hours per month which is = $3,520 per month.

I feel like for many organisations those numbers will end up being higher in reality.

Microsoft Product Terms: April 2024


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Teams has been “consciously decoupled*” from Microsoft 365 on a global basis, so they’re now only available separately to new users. Existing users can continue to renew but if you need to buy both, it equals more cash more Microsoft.

Teams Enterprise is now listed, which appears to be the standalone version of Teams. From a naming perspective, “that “Enterprise” sounds “bigger” than “Premium” (which is a paid add-on) so I’d expect a rebrand at some point soon🤔

Dynamics 365 Supply Chain Premium has been added…plus another error as “Dynamics 365 Supply Chain Management” is listed as having a minimum purchase quantity of both 10 and 20…clearly one should say “Premium” at the end (the one with 10 I believe).

They’ve still not corrected the D364 error from last month either 🤣

*Shout out to Gwyneth Paltrow